Gold by MangoMagic

CRO · Framework · Intermediate · Saves 40+ hours

Technical Discovery Framework

A framework for conducting technical discovery that uncovers true requirements.

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What's included

  • Discovery Preparation
    • Pre-call research
    • Question planning
    • Stakeholder mapping
  • Discovery Questions
    • Technical environment
    • Current challenges
    • Integration requirements
    • Security requirements
    • Success criteria
  • Discovery Techniques
    • Questioning techniques
    • Active listening
    • Whiteboarding
    • Documentation
  • Discovery Output
    • Technical summary
    • Requirement documentation
    • Solution mapping

Best used when

  • Conducting technical discovery
  • Preparing for demos
  • Qualifying opportunities
  • Training new SEs

The template

The Template

DISCOVERY QUESTIONS

Technical Discovery Checklist

TECHNICAL DISCOVERY QUESTIONS

CURRENT ENVIRONMENT:
☐ "What does your current technology stack look like?"
☐ "How are you solving this problem today?"
☐ "What tools/systems would we need to integrate with?"
☐ "What's your deployment preference (cloud/on-prem)?"

TECHNICAL REQUIREMENTS:
☐ "What are the must-have technical requirements?"
☐ "What scale/performance do you need?"
☐ "What are your security/compliance requirements?"
☐ "Who needs to use this and how?"

EVALUATION CRITERIA:
☐ "How will you evaluate solutions?"
☐ "Who's involved in the technical evaluation?"
☐ "What does success look like technically?"
☐ "What's happened with past evaluations?"

TIMELINE & PROCESS:
☐ "What's driving the timeline?"
☐ "What's your implementation approach?"
☐ "Who will be implementing/managing?"

Discovery Output Template

Area Current State Requirements Our Fit
Integration
Security
Scale
Features

DISCOVERY TECHNIQUES

Active Discovery Framework

DISCOVERY APPROACH

OPEN-ENDED QUESTIONS:
"Tell me about..."
"Walk me through..."
"Help me understand..."
"What happens when..."

PROBING QUESTIONS:
"Why is that important?"
"What have you tried?"
"What would ideal look like?"
"What's the impact?"

CONFIRMING:
"So if I understand correctly..."
"It sounds like the priority is..."
"Would it be fair to say..."

WHITEBOARDING:
☐ Draw their current state
☐ Map the integration points
☐ Visualize the workflow
☐ Get them drawing too

Frequently asked questions

What is the Technical Discovery Framework?

A framework for conducting technical discovery that uncovers true requirements.

Who is the Technical Discovery Framework for?

It is built for CROs and their teams working on Sales Engineering. The AI coach adapts it to your company, stage, and goals.

How long does the Technical Discovery Framework take to use?

It saves roughly 40+ hours versus building from scratch. Our AI coach can tailor the framework to your situation in minutes, then hand you a step-by-step plan.

Is the Technical Discovery Framework free?

Yes. You can read the full framework and start getting coached through it for free. Sign in to save your tailored version and track your next steps.

How does the AI coach help with the Technical Discovery Framework?

The coach teaches you the framework, asks a few questions about your business, tailors the framework to you, and gives you measurable next steps to execute.