Gold by MangoMagic

CMO · Toolkit · Intermediate · Saves 25+ hours

Spokesperson Briefing Kit

A kit for preparing spokespeople for media interviews.

Get coached on this — free

What's included

  • Pre-Interview Brief Template
    • Publication background
    • Journalist profile
    • Interview context
    • Key messages
    • Anticipated questions
    • Bridging strategies
  • Message Documents
    • Core messages
    • Proof points
    • Story examples
    • Quotable soundbites
  • Preparation Checklist
    • Information gathering
    • Message review
    • Practice session
    • Logistics confirmation
  • Post-Interview
    • Debrief template
    • Follow-up actions
    • Coverage tracking

Best used when

  • Preparing executives for any media interview
  • Training new spokespeople
  • Standardizing interview prep process
  • High-stakes or crisis interviews

Why this is Gold

Preparation makes the difference between good and great interviews. This kit ensures consistent, thorough preparation.

The template

The Template

PRE-INTERVIEW BRIEF TEMPLATE

INTERVIEW BRIEF

DATE: _______________
SPOKESPERSON: _______________
INTERVIEWER: _______________
PUBLICATION: _______________
FORMAT: ☐ Phone ☐ Video ☐ In-person ☐ Written
DURATION: _______________
DEADLINE: _______________

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PUBLICATION BACKGROUND:
• Audience: _______________
• Circulation/reach: _______________
• Tone/style: _______________
• Recent coverage of us: _______________
• Recent coverage of competitors: _______________

JOURNALIST PROFILE:
• Bio: _______________
• Beat: _______________
• Recent articles: _______________
• Twitter/social: _______________
• Interview style: _______________
• Known interests/angles: _______________

INTERVIEW CONTEXT:
• Story angle: _______________
• Why they want to speak to us: _______________
• Other sources they're speaking to: _______________
• What they want from this interview: _______________

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KEY MESSAGES (Prioritized):

1. PRIMARY MESSAGE:
   _______________________________________________
   Supporting proof point: _______________

2. SECONDARY MESSAGE:
   _______________________________________________
   Supporting proof point: _______________

3. TERTIARY MESSAGE:
   _______________________________________________
   Supporting proof point: _______________

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ANTICIPATED QUESTIONS:

Q1: _______________
A: _______________
Bridge to: _______________

Q2: _______________
A: _______________
Bridge to: _______________

Q3: _______________
A: _______________
Bridge to: _______________

POTENTIAL DIFFICULT QUESTIONS:

Q: _______________
Approach: _______________
Response: _______________

Q: _______________
Approach: _______________
Response: _______________

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OFF-LIMITS/AVOID:
• Do not discuss: _______________
• Do not speculate about: _______________
• If asked about X, redirect to: _______________

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LOGISTICS:
• Time: _______________
• Location/link: _______________
• PR contact during interview: _______________
• PR contact phone: _______________

MESSAGE DOCUMENT TEMPLATE

Core Messages

Message Level Message When to Use
Headline [One sentence soundbite] Quotable moments
Elaboration [2-3 sentence expansion] Detailed questions
Proof [Specific example/data] Credibility needed

Message Card Format

MESSAGE CARD

MESSAGE #1: [Topic]

THE SOUNDBITE:
"[Quotable version - 15 words or less]"

THE FULL MESSAGE:
[2-3 sentence complete version]

PROOF POINTS:
• Data: [Specific number or statistic]
• Example: [Customer story or case]
• Third-party: [Analyst quote, award, recognition]

BRIDGING PHRASE:
[How to transition to this message from other topics]

USE WHEN:
[Situations where this message is most relevant]

STORY EXAMPLES BANK

Story Template

STORY: [Title]

SITUATION:
[1-2 sentences setting the scene]

CHALLENGE:
[What was the problem?]

ACTION:
[What did we/they do?]

RESULT:
[Specific outcome with numbers if possible]

USE FOR:
[Which messages or question types this supports]

CUSTOMER QUOTE (if applicable):
"[Approved quote from customer]"
- [Name], [Title], [Company]

Story Bank Categories

Category Purpose Example Stories
Customer Success Prove value [List 2-3 stories]
Product Innovation Show differentiation [List 2-3 stories]
Company Origin Build connection [Company founding story]
Market Insight Establish expertise [Trend observation stories]
Challenge Overcome Show resilience [Difficult moment + resolution]

QUOTABLE SOUNDBITES

Soundbite Development

Topic Soundbite Notes
Value proposition "[X words]" Use early
Differentiation "[X words]" Vs. competitors
Vision "[X words]" Big picture
Customer impact "[X words]" Proof
Market insight "[X words]" Expertise

Soundbite Formulas

Formula Template Example
Statistic "X% of [group] [action]" "73% of B2B buyers want self-service"
Contrast "It's not about X, it's about Y" "It's not about more features, it's about faster results"
Vision "We believe [future state]" "We believe every business deserves enterprise-grade analytics"
Definition "We define [term] as [definition]" "We define success as customer outcomes, not software adoption"

PREPARATION CHECKLIST

24 Hours Before

☐ Review brief document
☐ Read journalist's recent articles (3-5)
☐ Check journalist's Twitter for recent interests
☐ Review key messages and prioritize
☐ Practice difficult question responses
☐ Schedule prep call with PR
☐ Confirm logistics (time, location, format)

1 Hour Before

☐ Final message review
☐ Quick practice of top 3 soundbites
☐ Review "do not discuss" list
☐ Confirm technology works (if video)
☐ Silence phone/notifications
☐ Have water available
☐ Deep breaths, calm energy

During Interview

☐ Listen fully before responding
☐ Take a beat before answering
☐ Answer in complete sentences
☐ Use bridging to key messages
☐ Tell stories when appropriate
☐ Watch time and pacing
☐ Look for wrap-up signals

POST-INTERVIEW DEBRIEF

Debrief Template

POST-INTERVIEW DEBRIEF

DATE: _______________
SPOKESPERSON: _______________
INTERVIEWER: _______________
PUBLICATION: _______________

IMMEDIATE IMPRESSIONS:
Overall feel: ☐ Positive ☐ Neutral ☐ Concerning
Journalist seemed: ☐ Friendly ☐ Neutral ☐ Skeptical

MESSAGES DELIVERED:
☐ Primary message delivered
☐ Secondary message delivered
☐ Key soundbites used

QUESTIONS ASKED:
• [Question 1]: [How we answered]
• [Question 2]: [How we answered]
• [Question 3]: [How we answered]

UNEXPECTED QUESTIONS:
• [Question]: [How we handled]

CONCERNS:
☐ None
☐ [Specific concern]

FOLLOW-UP NEEDED:
• [Any commitments made]
• [Information to provide]
• [Clarifications to send]

ANTICIPATED STORY ANGLE:
[Based on questions, what we think the story will be]

ESTIMATED PUBLICATION DATE:
_______________

Follow-Up Action Items

Action Owner Deadline
Send requested information
Thank you email (if appropriate)
Alert team about expected coverage
Set reminder to track coverage

Frequently asked questions

What is the Spokesperson Briefing Kit?

A kit for preparing spokespeople for media interviews.

Who is the Spokesperson Briefing Kit for?

It is built for CMOs and their teams working on PR & Communications. The AI coach adapts it to your company, stage, and goals.

How long does the Spokesperson Briefing Kit take to use?

It saves roughly 25+ hours versus building from scratch. Our AI coach can tailor the toolkit to your situation in minutes, then hand you a step-by-step plan.

Is the Spokesperson Briefing Kit free?

Yes. You can read the full toolkit and start getting coached through it for free. Sign in to save your tailored version and track your next steps.

How does the AI coach help with the Spokesperson Briefing Kit?

The coach teaches you the framework, asks a few questions about your business, tailors the toolkit to you, and gives you measurable next steps to execute.