Gold by MangoMagic

CMO · Template · Beginner · Saves 20+ hours

Social Media Policy Template

A comprehensive social media policy template for employees.

Get coached on this — free

What's included

  • Personal account guidelines
  • Company account policies
  • Content guidelines
  • Confidentiality rules
  • Compliance requirements
  • Enforcement procedures

Best used when

  • Creating company policy
  • Onboarding employees
  • Managing risk
  • Compliance requirements
  • Setting expectations

The template

The Template

PERSONAL ACCOUNT GUIDELINES

What's Encouraged

  • Sharing company content (with your own take)
  • Engaging with industry discussions
  • Building professional presence
  • Representing company positively

What's Required

  • Be clear opinions are your own
  • Don't disclose confidential info
  • Don't speak officially for company
  • Be professional and respectful

Disclosure Statement

"Opinions are my own. [Company] employee."

COMPANY ACCOUNT POLICIES

Who Can Post

Role Access Level
Social Media Manager Full posting
Marketing Team Draft + approval
Executives Ghost-written
Others No direct access

Approval Process

  1. Draft content
  2. Review by marketing lead
  3. Legal review (if needed)
  4. Schedule/post

CONTENT GUIDELINES

Do's

  • Align with brand voice
  • Fact-check everything
  • Use approved visuals
  • Include appropriate hashtags
  • Respond professionally

Don'ts

  • Post confidential information
  • Engage in political discussions
  • Respond to trolls
  • Make claims without backup
  • Use competitor's content

CONFIDENTIALITY

Never Share

  • Financial information
  • Unannounced products
  • Customer data
  • Internal communications
  • Employee information
  • Legal matters

When in Doubt

Contact [legal/communications] before posting.


COMPLIANCE

Required Disclosures

Situation Disclosure
Paid promotion #ad, #sponsored
Employee post "I work at [Company]"
Partnership Relationship disclosed

Regulated Industries

Additional review required for:

  • Healthcare claims
  • Financial advice
  • Legal statements

ENFORCEMENT

Violation Consequence
Minor (style) Coaching
Moderate (confidentiality) Written warning
Severe (legal/reputational) Termination

Frequently asked questions

What is the Social Media Policy Template?

A comprehensive social media policy template for employees.

Who is the Social Media Policy Template for?

It is built for CMOs and their teams working on Social Media. The AI coach adapts it to your company, stage, and goals.

How long does the Social Media Policy Template take to use?

It saves roughly 20+ hours versus building from scratch. Our AI coach can tailor the template to your situation in minutes, then hand you a step-by-step plan.

Is the Social Media Policy Template free?

Yes. You can read the full template and start getting coached through it for free. Sign in to save your tailored version and track your next steps.

How does the AI coach help with the Social Media Policy Template?

The coach teaches you the framework, asks a few questions about your business, tailors the template to you, and gives you measurable next steps to execute.