Gold by MangoMagic

Cross-Functional · Toolkit · Intermediate · Saves 50+ hours

Security Questionnaire Response System

A system for responding to customer security questionnaires.

Get coached on this — free

What's included

  • Response Library
    • Standard responses by category
    • Evidence library
    • Certification documentation
  • Response Process
    • Request intake
    • Response development
    • Review workflow
    • Submission tracking
  • Maintenance
    • Response updates
    • Evidence refresh
    • Process improvement

Best used when

  • Responding to enterprise prospects
  • Building security documentation
  • Sales acceleration needs
  • Scaling customer security reviews

Why this is Gold

Security questionnaires are sales enablement. This system enables rapid response.

The template

The Template

QUESTIONNAIRE RESPONSE

Response Library Template

SECURITY QUESTIONNAIRE RESPONSE LIBRARY

CATEGORY: Access Control

Q: Do you use multi-factor authentication?
STANDARD RESPONSE:
Yes. We require MFA for all employees accessing company systems.
MFA is enforced via [SSO Provider] for all applications.

EVIDENCE:
☐ SSO configuration screenshot
☐ MFA policy document
☐ Access control policy

---

CATEGORY: Data Security

Q: Is data encrypted at rest?
STANDARD RESPONSE:
Yes. All data at rest is encrypted using AES-256 encryption.
Database: [AWS RDS / Cloud SQL] with encryption enabled.
Storage: [S3 / GCS] with server-side encryption.

EVIDENCE:
☐ Encryption configuration
☐ Data protection policy
☐ SOC 2 report reference

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CATEGORY: Incident Response

Q: Do you have an incident response plan?
STANDARD RESPONSE:
Yes. We maintain a documented incident response plan that includes:
- Defined incident severity levels
- Response team and escalation procedures
- Communication protocols
- Post-incident review process

EVIDENCE:
☐ Incident response policy
☐ IR team contact list
☐ Recent incident report (redacted)

Questionnaire Intake Tracker

QUESTIONNAIRE TRACKING

QUESTIONNAIRE #: _______________
Customer: _______________
Received: _______________
Due date: _______________
Owner: _______________

STATUS: ☐ Received ☐ In Progress ☐ Review ☐ Submitted

QUESTIONNAIRE TYPE:
☐ Standard (SIG, CAIQ, VSAQ)
☐ Custom
☐ Vendor assessment portal

QUESTIONS:
Total: ___
Answered from library: ___
New responses needed: ___
Requires evidence: ___

REVIEW:
☐ Technical review complete
☐ Legal review (if needed)
☐ Final approval

SUBMITTED:
Date: _______________
Method: ☐ Portal ☐ Email ☐ Document

Common Question Categories

Category Questions Library Coverage
Access control ___%
Data security ___%
Incident response ___%
Business continuity ___%
Vendor management ___%
Compliance ___%
Physical security ___%
HR security ___%

Evidence Library Checklist

EVIDENCE LIBRARY

CERTIFICATIONS:
☐ SOC 2 Type II report (current)
☐ ISO 27001 certificate (if applicable)
☐ Penetration test summary
☐ Insurance certificates

POLICIES (current versions):
☐ Information Security Policy
☐ Access Control Policy
☐ Data Protection Policy
☐ Incident Response Policy
☐ Business Continuity Policy
☐ Vendor Security Policy
☐ Acceptable Use Policy

PROCEDURES:
☐ Access provisioning process
☐ Offboarding checklist
☐ Change management process
☐ Backup procedures

TECHNICAL EVIDENCE:
☐ Encryption configuration
☐ MFA configuration
☐ Network diagram
☐ Architecture diagram

REFRESH SCHEDULE:
| Evidence | Last Updated | Next Review |
|----------|--------------|-------------|
| SOC 2 | | |
| Policies | | |
| Pen test | | |
| Diagrams | | |

Response Quality Checklist

☐ All questions answered ☐ Responses accurate and current ☐ Evidence attached where requested ☐ No confidential info disclosed ☐ Legal review (high-value deals) ☐ Technical accuracy verified ☐ Consistent with prior responses


Quick Reference: Which Resource for Which Challenge

Challenge Recommended Resources
"Building security program" #553
"SOC 2 certification" #554, #555
"Incident preparedness" #556
"Access management" #557
"Vendor security" #558
"Data protection" #559
"Security training" #560
"GDPR compliance" #562
"Security monitoring" #564

Every resource built to the Human Standard. Every resource designed to protect your business and enable growth.

Frequently asked questions

What is the Security Questionnaire Response System?

A system for responding to customer security questionnaires.

Who is the Security Questionnaire Response System for?

It is built for Cross-Functionals and their teams working on Security & Compliance. The AI coach adapts it to your company, stage, and goals.

How long does the Security Questionnaire Response System take to use?

It saves roughly 50+ hours versus building from scratch. Our AI coach can tailor the toolkit to your situation in minutes, then hand you a step-by-step plan.

Is the Security Questionnaire Response System free?

Yes. You can read the full toolkit and start getting coached through it for free. Sign in to save your tailored version and track your next steps.

How does the AI coach help with the Security Questionnaire Response System?

The coach teaches you the framework, asks a few questions about your business, tailors the toolkit to you, and gives you measurable next steps to execute.