CRO · Framework · Intermediate · Saves 30+ hours
Discount Policy Framework
A framework for managing discounting effectively.
What's included
- Discount philosophy
- Discount levels and criteria
- Approval workflows
- Value exchange requirements
- Tracking and analysis
Best used when
- Creating discount policies
- Reducing margin erosion
- Enabling deal desk
- Training sales on discounting
The template
The Template
DISCOUNT PHILOSOPHY
Discount Policy Foundation
DISCOUNT PHILOSOPHY
CORE PRINCIPLE:
Every discount must be earned through
value exchange. Never discount without
getting something in return.
DISCOUNT PURPOSES:
☐ Volume: Reward larger commitments
☐ Term: Incentivize longer contracts
☐ Timing: Accelerate deal closure
☐ Strategic: Win key accounts
☐ Competitive: Match/beat competition
NEVER DISCOUNT FOR:
☐ "Just because they asked"
☐ End of quarter desperation
☐ Unqualified prospects
☐ Without approval process
DISCOUNT IMPACT:
10% discount = 30% more revenue needed
to achieve same profit (at 33% margin)
20% discount = 60% more revenue needed
Value Exchange Matrix
| Discount Given | Value Received | Required Approval |
|---|---|---|
| 5-10% | Annual prepay | Rep |
| 10-15% | 2-year commitment | Manager |
| 15-20% | 3-year + case study | Director |
| 20%+ | Strategic value | VP + Deal desk |
DISCOUNT TRACKING
Discount Analysis Dashboard
DISCOUNT METRICS
MONTHLY TRACKING:
Total discounts given: $_____
Average discount %: ____%
Deals with discount: ____%
Discount by reason: _______________
BY SEGMENT:
SMB avg discount: ____%
Mid-market avg discount: ____%
Enterprise avg discount: ____%
BY REP:
Top discounter: _____ (____%)
Lowest discounter: _____ (____%)
Team average: ____%
TREND:
This month: ____%
Last month: ____%
Trend: ↑/↓ ____%
ACTION ITEMS:
If trending up: _______________
Training needed: _______________
Frequently asked questions
What is the Discount Policy Framework?
A framework for managing discounting effectively.
Who is the Discount Policy Framework for?
It is built for CROs and their teams working on Pricing & Packaging. The AI coach adapts it to your company, stage, and goals.
How long does the Discount Policy Framework take to use?
It saves roughly 30+ hours versus building from scratch. Our AI coach can tailor the framework to your situation in minutes, then hand you a step-by-step plan.
Is the Discount Policy Framework free?
Yes. You can read the full framework and start getting coached through it for free. Sign in to save your tailored version and track your next steps.
How does the AI coach help with the Discount Policy Framework?
The coach teaches you the framework, asks a few questions about your business, tailors the framework to you, and gives you measurable next steps to execute.